SHOP WITH CONFIDENCE WITH BUYER PROTECTION
When you shop with PayPal, if something doesn’t arrive or isn’t as described, you have up to 180 days to get a full refund.

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We accept returns within 30 days after the delivery of the order buyer pays the return shipping cost after receiving the product safely, we will initiate the refund, and in case of cancellation by you, before the dispatch of the Order, You will be refunded in full. All refunds will be initiated through a Bank NEFT/RTGS/PayPal transfer. The transfer will be done in 1- 5working days.

 

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In case of breakage or damage of your purchased product, the following applies: -

 

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Either you will receive another product

 

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Or you will get a full refund from the insurance company

 

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As soon the claim is approved by the insurance company you will be refunded, to process the insurance claim faster you are requested to do the following: -

 

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If the Parcel arrived with external damage kindly take photos of the packaging before opening the parcel.

 

We request you to open the parcel within 10 days of delivery as it is mandatory to notify the shipping company & insurance company of the damage no claims will be entertained once this period is over.

 

If you receive the item in broken condition kindly email JK HANDICRAFTS EXPORT and the shipping company

 

(FedEx or DHL) about the damage of the product with photographs.

 

 

The insurance company may require additional details to approve the claim which will be provided by the buyer upon request.

 

 

As soon as the claim is settled by the insurance company, we will inform you of the details by email.